SAP IS Utilities Online / In-Class Training The SAP Utilities (IS-U) component is a sales and information system that supports all business processes and utility services of a utility company. This component also allows you to manage and bill customers who receive services, purchase goods, or pay fees and taxes. IS-U is integrated with the Service Management (PM-SMA), Customer Service (CS) and Sales and Distribution (SD) application components, enabling you to bill service orders, service contracts, and the sale of goods.
IS Utilities software enables an organization to pursue a systematic, organized approach to managing IS Utilities-related strategy and implementation. Instead of keeping data in separate “silos,” administrators can use a single framework to monitor and enforce rules and procedures. Successful installations enable organizations to manage risk, reduce costs incurred by multiple installations and minimize complexity for managers.
IS Utilities software implementation typically involves complex installations that include coordination of data between multiple departments, including business, IT, security, compliance, and auditing. Once in place, however, dashboards and data analytics tools allow administrators to identify an organization’s risk exposure , measure progress towards quarterly goals or quickly pull together an information audit. Good governance, defined as effective, ethical management of a company at the executive level, is treated as an objectively measurable commodity. Data retention and risk management are converted to similarly measurable metrics.