SAP CRM Online / In-Class Training SAP Customer Relationship Management (CRM) empowers the comprehensive functionality to manage customer life cycle efficiently. A SAP CRM experience is at most better by enhancing a board functional capability and compiling user interface. It is central marketing platform enables an enterprise to eventually analyse, plan and execute marketing activities and personalized web-based applications optimize channel operations. IP communication solution for multichannel contact by invoking business communication management and CRM delivers out-of-box front-office functionality. SAP CRM was designed and developed with a concept of managing and maintaining a relationship with customers by firms. This certification teaches you how to manage all your customer-related data and contacts using SAP CRM. This course will specifically focus on the important aspects of business such as marketing, sales, and service. In this course, the participant will also get acquainted with all the modules and features of SAP CRM. Study how to leverage functionality for spectrum of SAP CRM Processes covering outlined key areas.